Big four

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AI tools could soon benefit customers of financial services.

Many of us pay our bank a ‘lazy tax.’ AI could change this

AI isn’t only a cost-cutting tool for companies to ruthlessly exploit. It could also change the way millions of people behave with their money.

  • Clancy Yeates

Latest

Banks have an obligation to report late payments as a black mark on your credit score.

How $44 and an ‘ambiguous’ email caused a credit score nightmare

It’s a timely reminder that if something is on your credit report that you think should not be there, say something and keep at it until the matter is resolved.

  • Victoria Devine
The ABC removed coverage of a pensioner who had taken on a big bank because of his historical conviction.

‘Dark past’: Why the ABC pulled this Australian Story at the last minute

Court records show Ian Williams, who the ABC had profiled for taking on a big bank, was convicted of indecent assault and served jail time in the 1990s.

  • Calum Jaspan
Former ANZ chief Shayne Elliott.

Former ANZ chief Shayne Elliott drops legal action against bank

Elliott was denied $13.5 million in bonuses following a string of regulatory woes at the big four giant.

  • Clancy Yeates
Australian households have $1.7 trillion in deposits such as savings accounts or term deposits.

The banks’ fight over $285b in ‘free money’ has a lesson for savers

There’s a growing fight between banks to hoover up people’s savings, including a large pile of money that’s earning no interest at all.

  • Clancy Yeates
CBA

CBA shares rocket as profit beats expectations

Investors in Australia’s biggest bank are cheering after the release of its half-year results.

  • Clancy Yeates
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Fund managers say rate rise fears aren’t to blame for the sell-off across ASX technology stocks.

ASX closes higher as miners surge; Tech shares plunge

The Australian sharemarket moved higher as investors piled into mining and energy shares, amid a bounce in commodity prices.

  • Staff reporter
Who wins the performance race among the big four banks?

Australia’s big but unloved companies will test investors’ mettle

For the super fund giants and major overseas investors that load up on only the biggest ASX companies, it’s likely to be slim pickings among the blue chips.

  • Elizabeth Knight
Sam Havranek

The disloyal generation that has banks scratching their heads

Generation Z customers are a growing and critical market for banks, but they are also the most likely to switch to a rival.

  • Clancy Yeates
President Donald Trump

The $393 billion crypto craze that could one day threaten banks

Donald Trump is a fan of these digital assets, and some analysts agree they are genuinely useful for moving money and could challenge lending giants.

  • Clancy Yeates